COMERCIAL DIALVA, S.A. is committed to the privacy of its customers, users, and contacts, as are all personnel who provide services with us. Part of our commitment is to be transparent in this matter. Therefore, we publish the following information:
- About your rights and the use of this website before you provide your data;
- About the measures that guarantee the safeguarding and integrity of your data;
- So that prior consent to the sending of your data can be duly substantiated.
All of this is in compliance with the legally stipulated obligations in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as well as with any subsequent and applicable Spanish or European regulations.
For this reason, all users have access to this information, which must be marked as read and/or accepted, according to the type of service or form in which it is found, by obligatorily checking the box confirming that they have read and accepted the privacy policy, legal warning, and cookie policy of the website.
1. Who is responsible for the processing of your data?
Identity: COMERCIAL DIALVA, S.A.
Address: C/ Les Moreres, 30 – Pol. Ind. Virgen de la Salud, 46950 Xirivella, Valencia, Spain
CIF: A46290292
Email: [email protected]
2. What is the purpose of processing your data?
- To allow you to contact us (through contact forms).
- To offer you information about news and services we provide now or may provide in the future (via newsletter or circulars).
- If you contact us with a request or inquiry, we may ask for your consent to send you information also shared with our newsletter subscribers.
Once collected, your data becomes part of a processing operation with corresponding security measures applied.
3. How long will we keep your data?
The personal data collected through web forms will be retained as long as your relationship with us remains active. Once that relationship ends, the data will be blocked (not processed) in order to comply with legal obligations, and will be permanently deleted thereafter.
4. What is the legal basis for processing your data?
We are legally authorized to process your data when you have given us your express consent. This is confirmed by checking the box indicating acceptance of the privacy policy.
5. Is your data shared with third parties?
No. Your data will not be shared with third parties unless required by law or necessary to fulfill the purpose for which you provided it.
6. What rights do you have regarding your data?
You have the right to:
- Right to information: to be clearly informed before your data is collected.
- Right of access: to know what data we hold and how it is being processed.
- Right of rectification: to correct inaccurate or incomplete data.
- Right of erasure: to request deletion of your data when appropriate.
- Right of opposition: to prevent certain uses of your data.
- Right to restrict processing: to request limited processing in legally provided cases.
- Right to data portability: to receive your data in a usable electronic format.
- Right not to be subject to automated decisions: so that no decision affecting you is made solely based on automated processing.
7. How can you exercise your rights?
To exercise any of your rights, please send a request to [email protected] including:
- A photocopy of your ID (or passport/other official document) or an electronic signature.
- The specific content of your request and any relevant supporting documents.
- Your contact address, signature, and date.
If submitted by a legal representative, supporting documents proving representation must be included. For minors or legally incapacitated individuals, the legal guardian must exercise their rights.
8. What can you do if your rights are not respected?
If you believe we have not properly handled your request, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
9. Links to other websites
This privacy policy applies only to personal data collected through our website. The website may include links to third-party sites. COMERCIAL DIALVA, S.A. is not responsible for the privacy practices of these sites. When clicking external links, we recommend reading their privacy policies.
More information is available from the Spanish Data Protection Agency at: http://www.agpd.es/